Privacy Policy
September 30, 2026
Last updated: September 30, 2026
Please read this Privacy Policy carefully before using the https://tjfitz.com website (the “Service”) operated by T. J. Fitzgerald Custom Homes (“Fitzgerald Custom Homes,” “FCH,” “us,” “we,” or “our”).
This Privacy Policy describes how we collect, use, share, and protect personal information when you visit our website, contact us, or otherwise interact with us online. By accessing or using the Service, you acknowledge this Privacy Policy. If you do not agree, please do not use the Service.
This policy applies to our public website and related online communications. It does not replace any separate privacy notices that may apply to specific contracts, job applications, or third-party services we use.
1. Who We Are
T. J. Fitzgerald Custom Homes is a custom home building and remodeling company serving Cape Cod, Massachusetts.
Contact
Email: hello@tjfitz.com or info@tjfitz.com
Phone: (774) 684-2135
Address: 90 Cranberry Highway, Orleans, MA 02653
2. Information We Collect
We may collect personal information in the following ways:
Information you provide to us
When you contact us by email, phone, web form (including pages such as “Start the Conversation”), or other means, you may provide:
Name and contact details (email address, phone number, mailing or project address)
Project details, preferences, budgets, timelines, and other information you choose to share about a potential or existing project
Messages, questions, or attachments you send us
Any other information you voluntarily submit
Information collected automatically
Like most websites, when you visit the Service our hosting platform and related tools may automatically collect certain technical and usage information, such as:
IP address, browser type, device type, and operating system
Pages viewed, referring/exit pages, dates and times of visits, and approximate location derived from IP address
Cookies, pixels, local storage, or similar technologies used for site operation, security, preferences, and analytics
We do not invent or list specific analytics or marketing vendors in this policy unless they are confirmed on the live site. See “Cookies and similar technologies” below.
Information from service providers and integrations
If we use business software, form processors, email tools, scheduling tools, payment processors, or accounting platforms (for example, tools connected to our business operations), those providers may process information on our behalf or as independent controllers under their own policies. We describe categories of sharing below. The specific tools we use may change over time as our business needs change.
We do not knowingly collect sensitive personal information through the website except to the extent you choose to include it in a message you send us.
3. How We Use Information
We use personal information to:
Respond to inquiries and schedule or prepare for conversations about projects
Provide, operate, maintain, and improve the Service
Communicate with you about projects, proposals, appointments, and related services
Send administrative or transactional messages (for example, confirmations or responses to your requests)
Protect the security and integrity of our website, business, and users
Comply with legal obligations, enforce our Terms, and resolve disputes
Analyze site usage in aggregate to understand how the Service is used (where analytics are enabled)
Support legitimate business interests such as customer service, recordkeeping, and marketing related to our home building and remodeling services, where permitted by law
We do not sell your personal information.
4. How We Share Information
We may share personal information with:
Service providers who help us operate our business and website (for example, website hosting, form handling, email delivery, analytics, IT support, or professional advisors), under obligations to use the information only for the services they provide to us
Project-related professionals when needed to evaluate or deliver a project you have discussed with us (for example, designers, engineers, or subcontractors), and only as appropriate to that purpose
Legal and safety recipients when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect rights, property, or safety
Business transfers in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections
Our website may link to third-party sites (social media, maps, or other resources). Those sites have their own privacy practices; we are not responsible for them. As noted in our Terms, please review the privacy policies of any third-party sites you visit.
5. Cookies and Similar Technologies
Our website is hosted on a third-party website platform and may use cookies and similar technologies to:
Enable core site functionality and security
Remember preferences
Understand traffic and performance (analytics), if enabled
Support features offered by the hosting platform
You can control cookies through your browser settings. Blocking some cookies may affect how the Service works.
6. Retention
We retain personal information only as long as needed for the purposes described in this policy, including to:
Respond to and follow up on inquiries and projects
Maintain business and project records
Meet legal, tax, insurance, warranty, and accounting requirements
Resolve disputes and enforce agreements
Retention periods vary by record type. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely archive it, consistent with our systems and legal obligations.
7. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
8. Your Rights and Choices
Depending on applicable law (including Massachusetts and other U.S. state laws that may apply to you), you may have rights to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information, subject to legal and legitimate business exceptions
Opt out of certain marketing communications (transactional or project-related messages may still be sent when appropriate)
Appeal or escalate a privacy request where the law provides that right
To exercise these rights, contact us at hello@tjfitz.com or info@tjfitz.com, or by phone or mail using the details above. We may need to verify your identity before fulfilling a request.
If you are a California resident or resident of another state with a comprehensive privacy law, additional rights may apply. Contact us and we will respond consistent with applicable law.
9. Children’s Privacy
The Service is directed to adults interested in home building and remodeling services. We do not knowingly collect personal information from children under 13 (or under 16 where a higher age is required by law). If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.
10. International Visitors
We are based in the United States. If you access the Service from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.
11. Business Software and Third-Party Platforms
In the course of running our business, we may use third-party business applications (for example, email, accounting, customer relationship, or project tools). When you interact with us, information you provide may be stored in those systems according to our internal processes and the providers’ terms.
If we connect business applications to platforms such as Intuit QuickBooks Online, financial or customer data processed in those systems is also subject to the applicable provider’s privacy practices and our agreements with that provider. This website Privacy Policy is intended to cover personal information collected through tjfitz.com and related communications; specific app or API integrations may be described further in product settings or separate notices as needed.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we post revisions. If a change is material, we will try to provide additional notice as appropriate (for example, a notice on the Service). Your continued use of the Service after changes become effective means you acknowledge the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
T. J. Fitzgerald Custom Homes
90 Cranberry Highway
Orleans, MA 02653
Email: hello@tjfitz.com · info@tjfitz.com
Phone: (774) 684-2135
Related: Terms and Conditions